Privacy Policy

1. Who We Are

Steve Barraclough Heating is a Gas Safe registered heating and plumbing business based in Pontefract, West Yorkshire. We are a family-run business (Gas Safe Reg. No. 99236). This policy explains how we collect and use any information you provide when contacting us.

2. Information We Collect

We may collect the following information when you use our contact form or call us:

• Your name
• Your phone number
• Your email address
• Your postcode
• Details of the service you require

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Arrange and carry out work at your property
• Contact you about your booking or job

We do not use your information for marketing purposes, and we do not share it with third parties except where required to carry out your work (e.g. suppliers) or as required by law.

4. Data Retention

We retain your contact information only for as long as is necessary to fulfil your request or comply with any legal obligations. We do not store personal data indefinitely.

5. Your Rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, please contact us by phone.

6. Contact

If you have any questions about this privacy policy, please call us on 07860 141571.